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  • Health & Human Services -
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Meet Eva Dare County Department of Health & Human Services’ new AI-powered virtual phone assistant.

Departments » Health & Human Services

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Frequently Asked Questions

What are the benefits of using EVA?

EVA can make getting connected to the right person quicker.

General questions can be answered anytime of the day- EVA is available 24-7.

EVA recognizes the language being spoken and can communicate seamlessly in multiple languages.

EVA Sounds like a real person.

Can report small changes to the Social Services team without having to wait to speak to an actual worker.

EVA will provide shorter wait times for callers.

EVA eliminates the need for long menus and options.

Can I still talk to a person?
Absolutely- just ask EVA to connect you with a person.
How do I communicate with EVA?
Tell her the reason you’re calling and she can provide you with tailored assistance.
Is my information safe with EVA?
Eva provides general information. She is HIPAA-compliant and does not have access to client or patient-specific information.
Why are you implementing EVA?

Eva allows our front office staff to be more present and provide better services for those who use our services in person or over the phone.

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Dare County, NC

954 Marshall C. Collins DriveP.O. Box 1000Manteo, NC 27954

252.475.5000

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